Customer Support Specialist-Graphic Solutions

OSF HealthCare • Cedar Rapids, IA

13d • Onsite

About The Position

As part of Pointcore Graphics Solutions, the Customer Support Specialist will interact with our customers, vendor partners and internal team to service customers to ensure quality service and deliverables. This role will be the first point of contact for customers, working collaboratively to fulfill orders and develop product solutions that align with their business needs.

Requirements

• High School Diploma/GED
• 1 year previous retail or customer service experience.
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.
• Strong analytical and problem-solving skills, with the ability to be detail oriented.
• Friendly, professional communications both phone and email.

Nice To Haves

• 1 year previous experience in signs, awards, or promotions company

Responsibilities

• Interact with customers, vendor partners and internal team to service customers to ensure quality service and deliverables.
• Serve as the first point of contact for customers.
• Work collaboratively to fulfill orders and develop product solutions that align with customer business needs.

Benefits

• Comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED