Customer Support Specialist / Cashier / Receptionist - F/T - Newark Nissan

HERTRICH Family of Automobile Dealerships • Newark, DE

24d

About The Position

Hertrich Family of Dealerships is seeking a full-time Customer Support Specialist / Receptionist to support its Newark Nissan team. The role focuses on customer service in a fast-paced dealership environment and includes answering phones, greeting customers, processing payments and customer-related paperwork, and completing general office duties. The company describes a team-oriented, entrepreneurial culture and offers opportunities for growth.

Requirements

• Strong verbal and written communication skills.
• Professional and friendly demeanor in person and on the phone.
• Proficiency with computers and office equipment.
• Positive work ethic and team-oriented attitude.
• High school diploma or GED.
• Availability to work some evenings and Saturdays.

Responsibilities

• Answer a multi-line phone system and assist callers.
• Greet and assist customers in a friendly, professional manner.
• Accurately process cash and credit card transactions.
• Use computer systems to process customer agreements, service tickets, and dealer exchanges.
• Perform general office duties, including filing and inventory management.
• Assist the Office Manager with other tasks as needed.

Benefits

• Competitive wages
• Comprehensive medical, dental, life, and vision insurance for the employee and family
• Short- and long-term disability plans
• Paid vacation, personal/sick days, and holidays
• 401(k) plan with employer match
• Employee purchase discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED