Remote Customer Support — Entry Level
The Cleveland Group, CPAs•Augusta, GA
•Remote
About The Position
We are seeking a friendly, reliable, and customer-focused Remote Customer Support Representative to assist customers with questions, account support, and general inquiries. This position is ideal for someone looking for flexible remote work and an opportunity to build valuable customer service and communication skills.
Requirements
- No prior experience required; training may be provided.
- Strong communication and interpersonal skills.
- Friendly, patient, and professional attitude.
- Basic computer and internet skills.
- Ability to multitask and stay organized.
- Reliable internet connection and suitable remote workspace.
Responsibilities
- Respond to customer inquiries by phone, email, or online chat.
- Provide accurate and professional assistance with customer questions and concerns.
- Resolve basic issues and escalate complex matters when necessary.
- Document customer interactions and update account information.
- Maintain a positive and professional customer experience.
- Follow company policies and procedures while protecting customer information.
Benefits
- Part-time, flexible schedule
- 100% remote work
- Competitive pay
- Great benefits & perks
- Paid training
- Career growth opportunities
- Supportive remote team environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
