Customer Support I

Experian

11h • Hybrid

About The Position

You'll be primarily responsible for accurately processing and categorizing our customers' correspondence. You will be #LI-hybrid based in Hyderabad and reporting to Supervisor. Your keen eye for detail will help you identify and verify essential documents. As a team member, you'll adhere to our established procedures, guidelines, and regulations, ensuring compliance with all relevant laws and policies.

Requirements

• 1 year of experience in a back-office role.
• Completed graduation.
• High level of proficiency in English, both written and verbal.
• Attention to detail.
• Ability to juggle multiple tasks.
• Advanced organizational abilities.
• Strong analytical mindset.
• Problem-solving capabilities.
• Proficiency with computers and internet technologies.
• Capacity to make quick, accurate decisions.
• Exceptional short-term visual memory will be advantageous.

Responsibilities

• Accurately process and categorize customer correspondence.
• Identify and verify essential documents.
• Adhere to established procedures, guidelines, and regulations.
• Ensure compliance with all relevant laws and policies.

Benefits

• Family well-being benefits
• Enhanced medical benefits
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level