Customer Support Engineer

DAHER • Sandpoint, ID

11d • $75,000 - $90,000

About The Position

We are currently hiring a Customer Support Engineer to support the lifecycle of Daher aircraft. This role focuses on resolving technical issues, developing repair solutions, and driving continuous improvements across systems and processes. The ideal candidate will collaborate cross‑functionally, participate in design reviews, and prepare technical documentation to support regulatory compliance.

Requirements

• Bachelor’s degree in Mechanical, Electrical, or Aerospace Engineering (or equivalent experience)
• Proficiency with Microsoft Office and CAD tools
• Strong communication and problem‑solving skills
• Self‑motivated, able to work independently, and eager to take on new challenges

Nice To Haves

• A&P certification is a plus (not required)

Responsibilities

• Develop and implement repairs, system improvements, and product enhancements
• Review designs using DFM and Lean Manufacturing principles
• Support aircraft maintenance procedures and manuals
• Analyze data, identify trends, and troubleshoot technical issues
• Collaborate across departments on engineering and product improvement initiatives
• Prepare and present technical documentation to the FAA (ACO/MIDO)
• Create engineering documentation using Microsoft Office tools
• Utilize CAD software, preferably Siemens NX

Benefits

• At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees