Remote Customer Support Coordinator

Somuchfuntotravel • New Orleans, LA

4h • Remote

About The Position

If you enjoy helping people, communicating with clients, and working in a flexible remote setting, this travel industry role may be worth exploring. We are seeking individuals interested in a Remote Customer Support Coordinator role assisting clients with vacation planning, reservations, and travel related requests. The focus is on providing helpful service while making sure clients have the information and support they need throughout the planning and booking process.

Requirements

• Must be 18 years or older
• Access to a computer or smartphone and reliable internet
• Good written and verbal communication skills
• Comfortable assisting and communicating with clients
• Organized and attentive to details
• Willing to learn and complete training
• Able to work independently and provide dependable customer service

Nice To Haves

• Previous travel industry experience is not required. Training and resources are provided to help you learn the reservation process, supplier resources, and tools used to assist clients.

Responsibilities

• Respond to client questions and travel related requests
• Assist with vacation planning and reservations
• Research travel options based on client preferences and budgets
• Provide information about available destinations and travel options
• Coordinate reservation details with established travel suppliers
• Communicate booking information and updates to clients
• Maintain friendly and professional client relationships
• Provide support throughout the planning and reservation process

Benefits

• Remote flexibility
• Flexible scheduling
• Training and resources
• Access to travel industry booking tools and established suppliers
• Industry travel perks and discounts
• Ongoing support and guidance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed