Customer Support Assistant

Leavitt Group • Coos Bay, OR

12d • $18 - $22 • Onsite

About The Position

As a CSA, you’ll play a vital role in the daily operations of our agency. This is an entry-level opportunity into the insurance industry with hands-on training, mentorship, and company-paid licensing. You’ll be trained by experienced Account Managers and leadership as you gain exposure to both Commercial and Personal Lines support.

Requirements

• Strong verbal and written communication skills
• Excellent attention to detail and follow-through
• Proficient in Microsoft Office (Word, Excel, Outlook); strong typing and general computer skills
• Ability to self-manage workload and prioritize effectively
• Office or administrative experience preferred but not required
• High School Diploma or GED required; Associate’s Degree preferred

Nice To Haves

• Office or administrative experience preferred

Responsibilities

• Greet clients, answer phones, schedule appointments, and assist with client needs
• Post payments and manage daily incoming/outgoing mail and scanning
• Support Account Managers with special projects and client development tasks
• Assist in maintaining organized digital workflows and office records
• Obtain your Oregon Property & Casualty Insurance License (we pay for training & testing)
• Once licensed, assist with more advanced client service activities across Commercial and Personal Lines
• Fulfill other administrative and support duties as assigned

Benefits

• $18–$22/hour, depending on experience
• 401(k) with employer match
• Health Savings Account (HSA)
• Medical, dental, and vision insurance
• Paid vacation & sick time
• 20 hours of paid volunteer time per year
• Company-paid professional development & licensing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees