Customer Support Assistant
Alphabe Insight Inc•Boston, MA
5d•$47,000 - $51,000
About The Position
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Boston, MA. This role is ideal for individuals who enjoy problem-solving, clear communication, and providing high-quality service. The Customer Support Assistant will act as a key point of contact for clients, ensuring smooth interactions and a consistently positive experience.
Responsibilities
- Serve as the primary point of contact for customer inquiries via phone and email
- Provide accurate information regarding products, services, and internal processes
- Assist customers with order tracking, updates, and general support needs
- Document interactions and maintain updated customer records
- Collaborate with internal departments to resolve inquiries efficiently
- Ensure a professional and courteous experience for every customer
Benefits
- Competitive salary ($47,000 – $51,000 per year)
- Opportunities for professional growth and career advancement
- Supportive and collaborative work environment
- Skill development and ongoing training
- Stable full-time position with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
