Customer Support Assistant

Alphabe Insight IncTampa, FL
10d$45,000 - $48,000

About The Position

Elevare Branding is seeking a Customer Support Assistant to join our growing team in Tampa, FL. This role is ideal for individuals who are detail-oriented, proactive, and passionate about delivering high-quality support. The Customer Support Assistant will serve as a key point of contact, ensuring smooth communication, efficient issue resolution, and a positive experience for our clients and internal teams.

Requirements

  • Strong communication skills, both written and verbal
  • High level of organization and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional attitude with a customer-focused mindset
  • Proficiency with basic computer tools and office systems
  • Ability to work independently and collaboratively within a team

Responsibilities

  • Serve as a primary support contact for client inquiries and internal requests
  • Provide accurate information and timely responses via email, phone, or internal systems
  • Assist in coordinating requests between departments to ensure efficient resolution
  • Maintain organized records of interactions, updates, and support activities
  • Identify recurring issues and communicate insights to improve service processes
  • Support day-to-day administrative and operational customer support tasks

Benefits

  • Competitive salary ranging from $45,000 to $48,000 per year
  • Growth opportunities within a dynamic and expanding company
  • Supportive, professional, and collaborative work environment
  • Skill development across customer service, communication, and operations
  • Stable, full-time position with long-term potential
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