Customer Support Assistant

Alphabe Insight Inc • Houston, TX

3h • $45,000 - $48,000

About The Position

We are seeking a reliable and detail-oriented Customer Support Assistant to join our team in Houston, TX. In this role, you will serve as a key point of contact for customers, ensuring inquiries are handled efficiently and professionally. This position is ideal for someone who enjoys problem-solving, communication, and working in a structured, fast-paced environment.

Requirements

• Strong communication skills, both written and verbal
• Professional attitude with a customer-focused mindset
• Ability to manage multiple tasks and prioritize effectively
• Attention to detail and strong organizational skills
• Comfortable working independently and as part of a team
• Proficiency with basic computer systems and office tools

Responsibilities

• Respond to customer inquiries in a timely, professional, and courteous manner
• Provide accurate information regarding products, services, and processes
• Assist with resolving customer concerns and escalating issues when necessary
• Maintain clear and organized records of customer interactions
• Support internal teams by relaying customer feedback and insights
• Ensure a consistently positive customer experience aligned with company standards

Benefits

• Competitive salary ranging from $45,000 to $48,000 per year
• Opportunities for professional growth and career development
• Supportive and collaborative work environment
• Skill-building opportunities in customer service and operations
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed