Customer Support Assistant
Alphabe Insight Inc•Atlanta, GA
1d•$47,000 - $51,000
About The Position
We are seeking a detail-oriented and customer-focused Customer Support Assistant to join our Atlanta-based team. This role plays a key part in ensuring seamless communication between our clients and internal departments. The ideal candidate will contribute to maintaining high service standards while supporting daily operational and administrative tasks.
Requirements
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Ability to multitask and prioritize in a fast-paced environment
- Customer-focused mindset with problem-solving capabilities
- Proficiency in basic computer applications and internal systems
- Reliable, detail-oriented, and team-oriented approach to work
Responsibilities
- Serve as a primary point of contact for customer inquiries via phone, email, and internal systems
- Provide accurate information regarding services, orders, and general support requests
- Coordinate with internal teams to ensure timely resolution of customer needs
- Maintain and update customer records and documentation
- Assist with order tracking, status updates, and issue resolution
- Support administrative tasks related to customer service operations
- Uphold company standards for professionalism, confidentiality, and service quality
Benefits
- Competitive salary ($47,000 – $51,000 per year)
- Growth opportunities within a stable and expanding company
- Supportive and professional work environment
- Skill development and internal training
- Long-term career potential in the logistics industry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
