Customer Support Assistant

Alphabe Insight Inc•Las Vegas, NV

7d•$38,000 - $42,000•Onsite

About The Position

IGL4US is seeking a dependable and customer-focused Customer Support Assistant to join our team in Las Vegas. In this role, you will help customers with questions, requests, and general support while ensuring every interaction is handled professionally, efficiently, and with care. The ideal candidate is organized, approachable, attentive to detail, and comfortable communicating with customers and team members in a fast-paced environment.

Requirements

Strong verbal and written communication skills.
Customer-focused and professional attitude.
Excellent organizational and time-management abilities.
Strong attention to detail.
Ability to handle multiple priorities effectively.
Comfortable working independently and as part of a team.
Strong problem-solving and interpersonal skills.
Ability to learn new processes and systems quickly.
Reliable, adaptable, and motivated to grow professionally.

Responsibilities

Assist customers with general questions, requests, and service-related concerns.
Provide clear, professional, and courteous communication.
Respond to customer inquiries in a timely and efficient manner.
Maintain accurate customer information and service records.
Follow up on customer requests when necessary.
Help identify solutions and escalate more complex matters to the appropriate team member.
Coordinate with internal departments to support customer needs.
Maintain a high standard of professionalism during every customer interaction.
Support daily administrative and customer service operations.
Contribute to a positive, organized, and customer-focused work environment.