Customer Support Assistant

Alphabe Insight Inc • Boston, MA

4d • $47,000 - $52,000

About The Position

We are seeking a Customer Support Assistant who is passionate about delivering excellent service and supporting day-to-day client interactions. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a professional business environment. As a key point of contact, you will help ensure that client inquiries are handled efficiently and professionally.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Problem-solving mindset with attention to detail
• Ability to work effectively in a team-oriented environment
• Professional attitude and customer-focused approach

Responsibilities

• Serve as a primary support contact for client inquiries via phone, email, and internal systems
• Assist customers with questions, requests, and general support needs
• Maintain accurate records of customer interactions and updates
• Coordinate with internal teams to ensure timely resolution of issues
• Support administrative tasks related to customer service operations
• Uphold company standards for professionalism and communication

Benefits

• Competitive salary ($47,000 – $52,000 annually)
• Growth and advancement opportunities
• Supportive and professional work culture
• Ongoing training and skill development
• Stable full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed