Customer Support Assistant
Alphabe Insight Inc•Houston, TX
4h•$44,000 - $48,000
About The Position
We are seeking a detail-oriented and proactive Customer Support Assistant to join our Houston team. In this role, you will serve as a key point of contact for clients, ensuring inquiries are handled with professionalism, efficiency, and care. The ideal candidate thrives in a fast-paced environment, demonstrates strong communication skills, and is committed to delivering a high standard of service.
Requirements
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional demeanor and problem-solving mindset
- Proficiency in Microsoft Office and general office systems
- Ability to work independently and collaboratively within a team
- High attention to detail and commitment to accuracy
Responsibilities
- Respond promptly and professionally to client inquiries via phone and email
- Maintain accurate records of customer interactions and transactions
- Assist in resolving product or service concerns with efficiency and tact
- Coordinate internally with departments to ensure timely follow-up
- Support administrative tasks related to customer accounts
- Contribute to continuous improvement of customer service processes
Benefits
- Competitive salary ($44,000 – $48,000 annually)
- Opportunities for professional growth and advancement
- Structured training and skill development programs
- Supportive and collaborative work environment
- Stable full-time position with consistent schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
