Customer Support Assistant
Alphabe Insight Inc•Boston, MA
23h•$46,000 - $50,000
About The Position
We are seeking a dedicated Customer Support Assistant to provide outstanding support to our clients. The ideal candidate will be organized, attentive, and proactive in helping our team maintain smooth communication and efficient operations. This role offers an excellent opportunity to develop your skills and grow within a leading logistics company.
Requirements
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work effectively in a team-oriented environment.
- Problem-solving mindset with attention to detail.
- Proficiency in basic computer applications (MS Office, email).
Responsibilities
- Handle customer inquiries via phone and email professionally and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Assist with scheduling and tracking shipments to ensure timely delivery.
- Collaborate with internal teams to resolve customer issues promptly.
- Identify opportunities to improve processes and enhance the customer experience.
Benefits
- Opportunities for growth and professional development.
- Supportive and collaborative work environment.
- Health and wellness benefits.
- Paid time off and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
