Customer Support Assistant

Lab Connect BizzLos Angeles, CA
1d$50,000 - $54,000

About The Position

We are looking for a dedicated Customer Support Assistant to join our team in Los Angeles. In this role, you will support daily client communications, provide accurate information, assist with inquiries, and ensure a smooth, positive experience for every customer. You will work closely with internal teams to resolve issues and maintain high service standards.

Requirements

  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Problem-solving mindset with attention to detail.
  • Ability to work efficiently in a professional, fast-paced environment.
  • Proficiency in basic office tools and customer service practices.

Responsibilities

  • Assist clients with questions, requests, and general support needs.
  • Maintain organized records of customer interactions and follow-up actions.
  • Collaborate with internal departments to ensure timely and accurate responses.
  • Perform administrative tasks that enhance operational efficiency.
  • Identify opportunities to improve customer service processes.
  • Ensure all communications reflect the company’s professional standards.

Benefits

  • Competitive salary package ($50,000 – $54,000).
  • Opportunities for professional growth and internal development.
  • Supportive and collaborative team environment.
  • Skill-building through training and continuous learning initiatives.
  • Stable, full-time position with long-term career potential.
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