Customer Support Assistant

Elevare Branding • Los Angeles, CA

3d

About The Position

We are seeking a Customer Support Assistant to serve as a key point of contact between our clients and internal teams. This role focuses on providing timely, accurate, and professional assistance while ensuring a seamless customer experience across all interactions. The ideal candidate is organized, attentive to detail, and committed to delivering high-quality support.

Requirements

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Professional demeanor with a customer-first mindset
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with standard office software and internal systems
• Reliability, attention to detail, and a collaborative approach

Responsibilities

• Respond to customer inquiries promptly and professionally via approved communication channels
• Maintain accurate records of interactions, requests, and resolutions
• Coordinate with internal departments to ensure timely follow-up and issue resolution
• Assist with order processing, account updates, and general administrative support
• Identify opportunities to improve support processes and customer satisfaction
• Uphold company standards for quality, confidentiality, and service excellence

Benefits

• Competitive salary within the stated range
• Growth opportunities and professional development
• Structured onboarding and ongoing training
• Supportive, team-oriented work environment
• Stable full-time position with clear expectations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed