Customer Support Agent (Seasonal)
Bash.com•Draper, UT
•Hybrid
About The Position
Bash is hiring Seasonal Customer Support Agents for our peak period between October and December 2026. This role involves helping customers across various channels, solving problems with empathy and speed, taking ownership of customer issues, and delivering a great experience while hitting key service targets. The role also involves spotting repeat issues to help improve services.
Requirements
- 6–18 months’ experience in customer support or a contact centre
- Confidence across multiple support channels
- Strong written and verbal communication
- Comfortable in a fast-paced, high-volume environment
- Experience with CRM tools like Freshdesk, Zendesk or similar
Nice To Haves
- Retail or e-commerce experience
- Customer-obsessed
- Calm under pressure
- A strong problem solver
- Detail-focused
- Ready to jump in and make things happen
Responsibilities
- Help customers across chat, email, voice and social
- Solve problems with empathy, speed and good judgement
- Take ownership of customer issues from start to finish
- Deliver a great experience while hitting key service targets
- Spot repeat issues and help us keep getting better
Benefits
- Generous paid holiday
- Wellbeing leave
- Birthday leave
- Exclusive Shopping Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
