Customer Support Agent

gosqueeze.com•Rexburg, ID

5h•Onsite

About The Position

We’re Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career–whether that’s with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love.

Requirements

High school diploma or equivalent completed
Must complete a successful background check
Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week)
Must work 4-hour shifts at minimum, and be able to work 5 days a week
Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks
Ability to meet consistent attendance requirements

Nice To Haves

Previous experience in any sales/support setting
The desire to be part of a fast-growing company
Positive attitude and outlook – be a force for good in our culture
Hard-working, self-motivated, eager to learn

Responsibilities

Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in
Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes)
Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in
Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers – and don’t worry, in our organization, we teach you all you need to know through our training process

Benefits

Earn $18–$20/hr on average, with top performers making $25+/hr through uncapped commissions.
Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies
Flexible scheduling
PTO available
401(k)
Daily, weekly, and quarterly spiffs and bonuses
6 major holidays off
Health insurance/HSA option, Dental, and Vision for full-time employees
Gain real-world experience and grow your career with us
Internal leadership opportunities due to our massive growth