Customer Supply Chain Support

Fastenal•Lafayette, LA
•Onsite

About The Position

Working as a full-time Customer Supply Chain Support employee, you will perform a variety of activities to support the customer's supply chain and improve the performance of the onsite business. This entry-level role provides a foundation in customer relationship management and operations. A flexible schedule may be available after onboarding, training, and meeting performance goals. Fastenal is a distributor of industrial and construction supplies that has grown from one branch to more than 3,000 servicing locations since 1967. The company describes an entrepreneurial culture that encourages employees to run their own business, pursue success, and advance into leadership. Fastenal emphasizes training, internal promotion, and employee opportunities.

Requirements

  • Be at least 18 years old due to the nature of the work.
  • Possess or be working toward a degree in Supply Chain/Operations Management, or have equivalent industry experience and knowledge of the local market.
  • Have excellent written and oral communication skills.
  • Have proficient computer skills.
  • Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
  • Be highly motivated, self-directed, and customer-service oriented.
  • Be comfortable in a sales-oriented environment.
  • Demonstrate the company's core values of ambition, innovation, integrity, and teamwork.
  • Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and sometimes up to 75 pounds.
  • Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

  • Possess a current, full, valid driver's license issued in the country where the job is located, including successful completion of any applicable graduated license program, and meet the driving record requirements to use a company vehicle as needed.
  • Have an interest in career advancement.

Responsibilities

  • Respond to customer requests and coordinate resources to address them.
  • Manage inventory.
  • Place and fulfill orders.
  • Receive and ship inventory.
  • Execute inventory fulfillment within the customer facility.
  • Source and quote new and existing products.
  • Participate in continuous improvement activities and implement new business processes.
  • Monetize and report the value of supply chain management activities to the customer.

Benefits

  • Health insurance
  • Life insurance
  • Long-term disability insurance
  • Dental insurance
  • Paid vacation
  • Sick leave
  • Paid holidays
  • 401(k) with an employer contribution
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