Customer Supply Chain Specialist I

Talking Rain Beverage Co®, makers of Sparkling Ice•Preston, WA

2d•Hybrid

About The Position

We’re Talking Rain Beverage Company, we create better-for-you beverages featuring great flavors and colors from natural sources. We live life in full flavor and believe the world should too. We create connections with every sip of our iconic Sparkling Ice, Sparkling Ice Caffeine, Sparkling Ice Energy, Popwell and MIXT. When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company. Our Rain Makers are our most important asset. That’s why we invest in them with benefits and development opportunities that reflect just how much we value them. Our efficient, committed Supply Chain team builds partnerships to get the right product to the right place at the right time. Logistics? Ready to pivot. In this highly visible role, you’ll contribute to the overall success of the Supply Chain team by overseeing fulfilment operations for assigned distribution region focusing on material risks to service, revenue, and customer experience.

Requirements

1+ years of fulfilment operations experience, ideally in manufacturing.
Power-user with the Microsoft Office suite (e.g., Outlook, PowerPoint, Excel).
Ability to multitask and work independently with precise detail and follow-up reporting.
Ability to accommodate a flexible schedule, occasionally working evenings and weekends for special assignments.

Nice To Haves

Bachelor’s degree in Supply Chain or related field preferred, equivalent experience accepted.
Microsoft Dynamics 365 and report writing database tools experience is a plus.

Responsibilities

Manage order fulfilment and distribution for assigned region/customer portfolio, ensuring orders are clean, executable, and aligned to planned ship windows
Identify and act on fulfillment risks for near-term shipments (1–3 days), prioritizing based on service impact, volume, and customer importance
Execute exception-based order management, intervening only when orders fall outside defined thresholds (e.g., inventory constraints, appointment delays, system blocks)
Coordinate cross-functional issue resolution with Planning, Transportation, DCs, and Sales teams to address root causes and restore service
Support allocation and prioritization decisions during constrained supply scenarios, following established business rules
Leverage ERP, TMS, and WMS visibility to monitor order status, inventory, and execution—using data to drive decisions
Identify and escalate data or process issues impacting order readiness (e.g., pricing, lead time, master data) to appropriate owners
Provide proactive updates on at-risk orders and key issues, reducing reliance on ad hoc status inquiries
Support month-end execution by monitoring order throughput and identifying risks to shipment targets
Complete other responsibilities as assigned.

Benefits

Three Weeks of Vacation per calendar year. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status!
FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave.
Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.
Relocation Available (when available)
Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive mileage reimbursement.
401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals.
Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours. Rain Makers may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week.
Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!

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