Customer Supply Chain Planner

Iconic Wineries of British Columbia•Chicago, IL

37d•$65,000 - $81,000•Onsite

About The Position

The Customer Supply Chain Planner is responsible for focusing on the customer and understanding their expectations, while working internally to deliver an optimized supply chain. This position serves as the voice of the customer within Mark Anthony and will be the linkage between Sales and Supply Chain to deliver the right product at the right time.

Requirements

B.S. Supply Chain, Logistics, and/or Management
3 to 4 years of Customer Service/Customer Collaboration, Logistics, Inventory and/or Demand Planning
Team Player who can easily adapt and pivot in fast paced environment.
Strong communication and relationship building skills.
Action oriented and creative thinker with the ability to deliver “out of the box” solutions.
Delivers on commitments and takes ownership
Prioritizes improvements and asks questions
Ongoing Self-Development

Responsibilities

Main point of contact for Sales and Distributors to manage the overall order to cash process which includes day-to-day operations and order questions.
Proactively work cross-functionally internally and externally to monitor SKU movement and inventory levels, provide recommendations on orders, and manage all aspects of order discrepancies.
Proactively develop and strengthen distributor relationships.
Partner with sales to support strategic initiatives across the customer base to promote depletions and deliver growth.
Tactical leadership for the service, demand, and inventory planning for assigned region.
Product Life Cycle at the Customer: item set-up, item and order maintenance, and transition/end of life planning.
Distributor relationships.
Establish best practices by leveraging all available data and tools to manage service and inventory levels to most optimal levels.
Continuous improvement across the Supply Chain internally and externally.
Escalate and work to resolve any roadblock that may prevent order execution.