Customer Supply Chain Manager, CVS

Opella•Morristown, NJ

1d•$115,000 - $160,000•Remote

About The Position

Lead the key supply chain elements of the joint business plan and will have a direct and vital impact on driving innovation and scale for our portfolio while significantly broadening the awareness, trial potential, and efficiency for the overall business. Lead initiatives that advance our brands and strengthen our reputation worldwide. Mentor and uplift emerging talent while pushing your own growth and influence. Put purpose into practice — embedding sustainability, access and social impact into every decision. Model the challenger mindset: question complexity, act with integrity and make things radically simple. Help shape a culture that’s ambitious, collaborative and serious about recognition and belonging.

Requirements

B.A. / B.S. degree required
7+ years of experience across multiple areas of the supply chain, including roles involving direct customer interactions
Supply / demand planning experience preferred.
A demonstrated track-record for delivering results, developing capabilities, exceeding goals and is recognized as an expert in delivering breakthrough and innovative solutions
Ability to develop organizational capabilities while influencing others
Lead and inspire others when facing highly ambiguous, complex situations
Extremely organized, dependable and self-motivated with the ability to leverage Excel and other planning tools in a fast-paced environment
Utilizes effective, professional communications to cultivate strong working relationships with both internal and external colleagues; displays flexibility in your approach to people and situation

Nice To Haves

MBA preferred

Responsibilities

Partner with customer leadership to execute the Joint Business Plan, integrating planning and supply chain strategies to drive growth, improve execution, and create value across both in-store and e-commerce channels.
Build and maintain strong relationships with CVS Health supply chain, store operations, and executive leadership while serving as a trusted supply chain thought leader, including support for Rx-to-OTC switch initiatives.
Lead the development and implementation of supply chain tools, solutions, and investments that enhance planning accuracy, operational performance, and business outcomes.
Develop inventory monitoring methodologies and forecasting processes to improve trade inventory visibility, retail in-stock performance, forecast accuracy, and demand planning results.
Provide supply chain expertise and process leadership to field planning and forecasting teams, ensuring alignment with Opella’s S&OP framework and business objectives.
Establish and manage supply chain scorecards and performance metrics focused on on-time/in-full delivery, on-shelf availability, inventory management, cash flow, and continuous improvement initiatives.
Foster cross-functional collaboration between supply chain and sales teams to drive sustainable growth, proactively identify opportunities, and anticipate and resolve customer, commercial, and operational challenges.