Customer Success Specialist - Los Angeles

Zen Educate•Los Angeles, CA

1d•$70,000 - $76,000•Hybrid

About The Position

This is an entry-level role designed for someone early in their career â maybe this is your first role in sales, partnerships, or account management. You donât need years of experience â what matters most is your mindset: curiosity, resilience, and a genuine interest in helping others. Youâll sit at the heart of what we do: building relationships with schools and supporting educators to find meaningful work. Itâs a fast-paced, people-focused role where no two days are the same. One moment you might be helping a school solve a staffing challenge, and the next youâre coaching an educator to succeed in their role. If youâre excited by the idea of learning quickly, taking ownership early, and making a real-world impact in education â this could be a great fit. Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn going to agency fees â money that could be better spent in classrooms. By building a smarter platform, we help schools save money while ensuring educators earn more. We care deeply about the impact we make. We go the extra mile to find, onboard, match, and support educators who truly care about students. Every day, weâre working to improve access to quality education. Weâre a high-growth startup that recently raised $37M in Series B funding and are expanding rapidly across the UK and US. That means lots of opportunity to learn, grow, and shape your career. This role is designed as a launchpad for your career. Youâll gain hands-on experience in: Account management and relationship building Sales and commercial thinking Problem solving in a fast-moving environment We invest heavily in learning and development and provide regular feedback to help you grow quickly. Weâre a collaborative, mission-driven team that genuinely cares about what weâre building. We celebrate wins together and support each other through challenges We value curiosity, ownership, and action over perfection Weâre building systems and processes â not just maintaining them We believe in doing work that has a real, positive impact Youâll be joining a team with diverse backgrounds â including former educators, career changers, and people starting their first roles.