Customer Success Rep II

Honeywell • Hamilton Township, NJ

2d • $71,600 - $89,600 • Hybrid

About The Position

We have an opportunity for a Customer Success Manager (Americas) to join Honeywell, where you will be responsible for building and maintaining strong relationships with customers across the Americas region, ensuring they achieve their desired business outcomes and realize maximum value from our solutions. You will serve as a trusted advisor and primary point of contact, helping customers drive adoption, optimize usage, expansion, and achieve long-term success. In this role, you will impact customer satisfaction, retention, and growth by proactively engaging with customers throughout their lifecycle. You will collaborate across Sales, Professional Services, Support, and Product teams to ensure a seamless customer experience while identifying opportunities to expand customer value and strengthen strategic partnerships. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

• Building and maintaining strong relationships with customers across the Americas region.
• Ensuring customers achieve their desired business outcomes and realize maximum value from our solutions.
• Serving as a trusted advisor and primary point of contact.
• Helping customers drive adoption, optimize usage, expansion, and achieve long-term success.
• Impacting customer satisfaction, retention, and growth by proactively engaging with customers throughout their lifecycle.
• Collaborating across Sales, Professional Services, Support, and Product teams to ensure a seamless customer experience.
• Identifying opportunities to expand customer value and strengthen strategic partnerships.

Responsibilities

• Building and maintaining strong relationships with customers across the Americas region.
• Ensuring customers achieve their desired business outcomes and realize maximum value from Honeywell's solutions.
• Serving as a trusted advisor and primary point of contact for customers.
• Helping customers drive adoption, optimize usage, and expansion.
• Achieving long-term customer success.
• Impacting customer satisfaction, retention, and growth by proactively engaging with customers throughout their lifecycle.
• Collaborating across Sales, Professional Services, Support, and Product teams to ensure a seamless customer experience.
• Identifying opportunities to expand customer value and strengthen strategic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed