Customer Success Manager (U.S.)
Hive Learning•Austin, TX
About The Position
This role is for a Customer Success Manager in the U.S. The primary focus is on managing and growing client relationships within the SaaS sector.
Requirements
- Bachelor’s degree required
- 3–5 years in SaaS CS or Account Management
Responsibilities
- Lead onboarding for new U.S. clients
- Conduct quarterly business reviews
- Train sales teams on Hive Perform
- Drive usage and ensure >90% retention
- Identify expansion opportunities
- Serve as senior contact for U.S. customers
- Provide technical and strategic support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
