Customer Success Manager

Tenable•Columbia, MD

2d•Hybrid

About The Position

Tenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography. You will be expected to penetrate and prospect named accounts for new business as well as establish and work with partners in a specified market space. Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts. Responsible for Quarterly & Annual Revenue Targets. Manage client relationship through all phases of the sales cycle. Provide a consultative solutions sales process to prospects. Conducts one-on-one and group sales presentations. Provide account management to an existing territory. Responsible for tracking customer information, forecasts and reports. Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads. Plan & Strategize marketing activities with the Marketing and Channel teams for the end users and channels.

Requirements

Must have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base
BA/BS degree and 3+ years of sales experience focused on growing existing business or new business
Large account management or project management experience
Proven track record for closing large and mid size companies
Ability to adapt, overcome objections, and learn complex solutions
Strong time management skills
Create new business opportunities through in-depth conversations and relationship building
Proven track record of growing business from an established client base
Consistent and documented track record for achieving monthly/quarterly/annual target metrics
Strong oral and written communication skills are a must
Ability to work in a fast paced, team environment with revenue deadlines
Working knowledge of computer applications such as Microsoft Office and Salesforce.com

Nice To Haves

Network Security background

Responsibilities

Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
Responsible for Quarterly & Annual Revenue Targets
Manage client relationship through all phases of the sales cycle
Provide a consultative solutions sales process to prospects
Conducts one-on-one and group sales presentations
Provide account management to an existing territory
Responsible for tracking customer information, forecasts and reports
Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads
Plan & Strategize marketing activities with the Marketing and Channel teams for the end users and channels