Customer Success Manager
About The Position
As a Customer Success Manager here at Brady Corp, you will be responsible for ensuring customer satisfaction and retention by managing customer relationships and delivering value through our products and services. You will work closely with customers to understand their needs, resolve issues, and drive adoption and growth, contributing to long-term business success. You will work out of our Charlotte, NC location on a hybrid work schedule. In this role, you will impact Brady Corp by enhancing customer loyalty and driving revenue growth through proactive engagement and support. Your efforts will position Brady Corp as a trusted partner and help maintain strong, lasting customer relationships in a competitive market. Applicants must be legally authorized to work in the U.S. without current or future employer-sponsored work authorization.
Requirements
- Must be legally authorized to work in the U.S. without current or future employer-sponsored work authorization.
Responsibilities
- Develop and maintain strong relationships with customers to ensure their success and satisfaction with Honeywell products and services
- Act as the primary point of contact for customer inquiries, issues, and feedback, ensuring timely and effective resolution
- Collaborate with sales, product, and support teams to drive customer adoption, retention, and growth
- Analyze customer data and feedback to identify opportunities for improvement and expansion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
