Customer Success Manager, Demand Facilitation

PubMatic•New York, NY

25d•$110,000 - $135,000•Hybrid

About The Position

PubMatic is looking for a Customer Success Manager, Demand Facilitation to help develop our CTV and Data/Commerce Media business. This role requires an individual with deep programmatic video experience and a strong understanding of the Data Curation and Commerce Media landscape. The focus will be on analytical support of business trends and growth across all regions to identify growth opportunities, and assisting teams in garnering demand for new and existing offerings by leveraging PubMatic’s CTV and Commerce Media Partnerships.

Requirements

Strong analytic capabilities including expert use of reporting tools and Excel.
Strong project management skills.
Deep knowledge of programmatic CTV and omnichannel programmatic monetization including Web, Mobile App and OLV.
Deep understanding of Data Curation and Commerce Media Providers.
Deep understanding of the programmatic ecosystem from a publisher and buyer perspective.
Strong expertise in programmatic advertising, particularly video, with a deep background in programmatic fundamentals.
A collaborative approach to problem-solving in order to work effectively in a cross-functional role.
Proven success in a fast-paced and fast-changing environment.

Responsibilities

Work across supply and demand teams to facilitate deals that exceed revenue and business goals.
Support the business strategy for our CTV and omni-channel monetization solutions based on market opportunity, customer needs, our product capabilities, and competitive differentiation.
Identify areas of growth and unique opportunities based on existing partnerships with Data and Commerce Media Providers.
Work closely with finance and analytics to closely track trends and development of programmatic video spend.
Support the Global Ad Solutions teams in positioning PubMatic as the preferred supply source for CTV and Commerce Media to agencies, advertisers, and DSPs.
Work closely with the sales teams to acquire product feedback and requirements from our publishers and buyers to help define our roadmap and prioritize global product needs.
Work closely with the product marketing team to develop materials that will support our Go-To-Market teams in selling CTV and Commerce Media.