Administrative Assistant

Aston Carter • Enfield, CT

2d • $23 - $23 • Onsite

About The Position

Join a rapidly expanding company in the environmental services, recycling, and sustainability industry, one of the fastest-growing sectors in the country. As businesses continue investing in sustainability initiatives and environmental solutions, this organization continues to expand throughout the Northeast, creating new opportunities for employees to grow their careers. This is an excellent opportunity for candidates looking to transition from retail, hospitality, banking, customer service, or administrative roles into a professional office environment with a company known for developing and promoting its people. As a Customer Success Coordinator, you will serve as the primary point of contact for customers, helping resolve questions, process service requests, and deliver an outstanding customer experience. You will work closely with multiple departments to ensure customers receive timely support while gaining valuable experience within a growing organization.

Requirements

• High School Diploma or equivalent
• 1+ year of experience in customer service, administrative support, retail, hospitality, banking, or a related field
• Strong communication skills and professional phone presence
• Excellent organizational and problem-solving abilities
• Ability to learn new systems and technology quickly

Responsibilities

• Answer inbound customer calls and inquiries
• Assist customers with account information, scheduling, and service requests
• Research and resolve billing inquiries and account concerns
• Enter and maintain customer information accurately within company systems
• Document customer interactions and service updates
• Coordinate with internal teams to resolve customer issues
• Follow up on open customer requests
• Provide professional, friendly, and solution-oriented service
• Manage multiple priorities in a fast-paced environment

Benefits

• Medical
• dental
• vision
• Critical Illness
• Accident
• Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED