Customer Solutions Manager

TAS Environmental Services LP • Channelview, TX

4d • Hybrid

About The Position

TAS Environmental Services, LP provides Emergency Response Services & Environmental Solutions, ready to respond wherever, whenever, every time. Headquartered in the Dallas, Texas area, the company serves businesses of all sizes across the South and into the Midwest, offering environmental solutions from industrial cleaning services to emergency response, hazardous waste transportation, and box rentals, available 24/7. The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts and ensuring the successful delivery and implementation of solutions for new and existing clients. This role is an exciting opportunity for a highly organized and communicative professional passionate about building strong client relationships and seeing projects through to completion. TAS Environmental Services, LP is a leading regional provider of Environmental Services, including Emergency Response, Industrial Cleaning, Waste Management, and Midstream Services and Solutions. The company's mission is to build unrivaled partnerships by being an invaluable safe resource to customers through knowledge, collaboration, and the dedication of its people, aiming to deliver best-in-class performance while adhering to core values and maintaining the highest standard of ethical business practices.

Requirements

• Ability to ensure work is done within industry regulations while upholding TAS’ safety requirements, ensuring all employees adhere to rules and regulations (Compliance & Risk Management)
• Ability to identify, analyze, and resolve challenges effectively (Problem Solving)
• Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications (Relationship Management & Communication)
• Ability to organize and prioritize work effectively to achieve goals within a given deadline (Time & Task Management)
• Ability to prioritize and meet the needs of customers, both internal and external (Customer Focus)
• Deep understanding of company offerings and products as well as industry regulations (Product Knowledge)
• Bachelor’s degree in business or a related field. Experience can be substituted for education
• 3+ years of experience in a sales role within the environmental industry or similar industries
• 3+ years of experience in an operational management role within the environmental industry or similar industries
• Proven track record of achieving and exceeding sales targets
• Strong negotiation and problem-solving skills
• Travel requirements of 50% or more

Responsibilities

• Identify and qualify potential leads through various channels, including networking, research, and referrals
• Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
• Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
• Negotiate contracts and close sales deals, achieving and exceeding sales targets
• Collaborate with internal teams to align sales strategies and messaging
• Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
• Define project scope, objectives, and deliverables in collaboration with the client and internal teams
• Manage project execution, ensuring adherence to timelines, budgets, and quality standards
• Proactively communicate project status, risks, and issues to clients and internal stakeholders
• Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling

Benefits

• Comprehensive Medical, Dental, and Vision Coverage
• Mental Health Support Programs
• Supplemental Benefits - Accident, Critical Illness, etc.
• Access to a company provided Employee Assistance Program
• 401(k) with Company Match
• Life Insurance and Disability Coverage
• Generous Paid Time Off (PTO)
• Paid Time Off increases based on years of service
• Holidays - seven (7)
• Floating Holidays - two (2)
• Access to Online Learning Platforms
• Annual Conference and Workshop Allowances
• Work Boot Program
• Team Building Events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees