Customer Solutions Engineer

Emerson•Houston, TX

2h•Onsite

About The Position

Emerson’s DeltaV SaaS SCADA Customer Solutions Engineer will create proposals and formal commercial agreements, develop cloud-based SCADA software solutions, and act as a technical subject matter expert supporting various sales teams with technical documentation and software demonstrations.

Requirements

Bachelor’s Degree in Engineering, Engineering Technology or related. Concentration in Electrical, Computer, Mechanical or Petroleum disciplines
5+ years of relevant experience
A minimum of 2 years of technical sales experience
Willingness and ability to travel up to 25%

Nice To Haves

Experience with cloud-based platforms, SCADA, automation systems and field instrumentation
Knowledge of communication protocols of Flow Computers, RTUs and PLCs including industry standard and custom programs.
Experience with Ethernet, Radio, Cellular, and Satellite communication
Knowledge of Oil & Gas production operations, artificial lift, and facility design.
Proficient with Microsoft operating systems and program suites.
Excellent presentation and technical writing skills.
Ability to work under pressure with multiple priorities and deadlines

Responsibilities

Provide commercial and technical support to the DeltaV SaaS SCADA business development team and the Emerson Impact Partner network.
Collaborate directly with clients to help them realize a vision for new technology adoption within their organization.
Prepare, review, and approve the scope of work, network architectures and bill of materials deliverables required to develop budgetary proposals and binding commercial agreements.
Demonstrate and showcase the DeltaV SaaS SCADA Cloud Platform for existing and prospective clients.
Serve as a subject matter expert on the DeltaV SaaS SCADA Cloud Platform to assist with solution development and software training.
Work with clients to understand their business and technical challenges and develop remote monitoring solutions that fit their requirements.
Implement and oversee the execution of pilot projects by using internal and external software tools for data collection, validation, and visualization.