Customer Solutions - AI Engineer
About The Position
Verisoul stops fake accounts and fraud in the era of AI. We distinguish real humans from bots and bad actors for high-growth companies like Clay, Augment Code, and Morning Consult. Our Trajectory (Last 12 Months): 6x YoY Growth: 6x ARR growth (to $2M) and scaled to 100+ customers. Product Dominance: 80% competitive win rate; we catch 70-105% more fraud than legacy tools. Strong Backing: Raised $8.8M Series A You and Your Role You build AI systems that help customers succeed. You turn manual customer workflows into automated, scalable software. You sit between customers, AI, and product, with direct ownership over retention and expansion through automation.
Requirements
- 3 plus years engineering experience in product, platform, or automation roles.
- Hands on AI experience with LLMs and agentic systems.
- Full stack ability to build and ship production automation.
- Automation mindset. You eliminate repetitive work with code.
- Customer empathy. You translate pain into solutions.
Responsibilities
- Automate customer support. Build AI agents that resolve customer issues at scale.
- Build customer facing AI agents. Support fraud investigations, analysis, reporting, and operations.
- Deliver automated insights. Create self updating reports that prove ROI.
- Own customer integrations. Work directly with customers and write code to solve real problems.
- Operationalize AI. Turn manual CX work into production grade automation.
Benefits
- 401k match (4%)
- Free Lunch - personalized your way
- $10K Relocation Bonus
- 100% Insurance Coverage
- 4% 401K Match
- Unlimited Vacation
- Up to 20 days Remote Annually
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
