Customer Solution Architect

Bose Corporation, U.S.A • Troy, MI

4d • Hybrid

About The Position

The automotive industry is rapidly evolving toward Software-Defined Vehicles (SDV), centralized compute architectures, AI-enabled experiences, and software-driven business models. Bose Automotive is building xxx, a software, IP, and platform business designed to scale Bose technologies across the broader automotive ecosystem. We are seeking a highly strategic and technically capable Customer Solution Architect (CSA) to help define, shape, and scale the next generation of Bose software and platform solutions. The Customer Solution Architect serves as the primary technical authority responsible for translating customer needs, market opportunities, and emerging platform requirements into scalable software, IP, and platform architectures. The CSA acts as the technical bridge between customers, Business Development, Product Management, Engineering, and strategic ecosystem partners. Unlike traditional automotive architecture roles focused primarily on customer-specific RFQs and program delivery, the xx CSA focuses on scalable solution architectures, platform reuse, ecosystem integration, proof-of-concept activities, and future architecture adoption across multiple OEMs and technology partners. This role combines deep technical expertise with strong customer engagement skills and will play a critical role in establishing Bose as a leading software and technology partner in the Software-Defined Vehicle ecosystem.

Requirements

• Bachelor’s degree required, preferably in Computer Science, Software Engineering, Electrical Engineering, Systems Engineering, or Computer Engineering.
• Minimum 8 years of experience in Solution Architecture, Systems Architecture, Software Architecture, Product Engineering, or Automotive Software Development.
• Experience working directly with OEM customers.
• Experience defining software and platform architecture.
• Experience supporting customer pursuits and technical business development activities.
• Experience with automotive software, infotainment, connectivity, AI, or SDV platforms.
• Strong understanding of Software-Defined Vehicle architectures, Centralized compute architectures, Zonal architectures, Automotive software platforms, Middleware and APIs, Cloud and edge computing, OTA software deployment, AI-enabled user experiences, Audio, infotainment, and cockpit systems, System integration and deployment models.
• Ability to engage credibly with both technical and executive audiences.
• Strong workshop facilitation and customer presentation skills.
• Ability to translate technical capabilities into customer value.
• Ability to influence customer architecture and platform decisions.
• Strong business acumen and understanding of software business models.
• Exceptional communication and collaboration skills.
• Strong problem-solving capabilities.
• Ability to operate effectively in ambiguous and evolving environments.
• Comfortable influencing cross-functional teams without direct authority.
• Strategic mindset combined with strong execution focus.

Nice To Haves

• Advanced technical degree preferred.
• Preferred experience: Automotive OEM, Tier-1 supplier, Semiconductor company, Automotive software company, Cloud or platform provider.

Responsibilities

• Define customer-facing software, platform, and system architectures.
• Translate customer requirements into scalable and reusable Bose solutions.
• Create solution concepts that align customer needs with Bose technology capabilities.
• Develop technical solution strategies supporting customer pursuits and ecosystem opportunities.
• Identify architectural tradeoffs and recommend optimal deployment approaches.
• Serve as the primary technical advisor during strategic customer engagements.
• Support Business Development in customer workshops, architecture reviews, proof-of-concept discussions, and executive technical engagements.
• Engage directly with OEM software organizations, vehicle architecture teams, advanced engineering organizations, and platform and SDV teams.
• Influence customer technology roadmaps and future architecture decisions.
• Define how Bose technologies integrate into centralized compute architectures, zonal architectures, infotainment platforms, AI-enabled vehicle architectures, and third-party systems.
• Develop reference architectures and integration frameworks.
• Ensure solutions maximize reuse across customers and vehicle programs.
• Identify opportunities to simplify deployment and reduce customer integration effort.
• Define technical scope and success criteria for proof-of-concept activities.
• Support concept vehicles, pilot programs, and demonstration platforms.
• Evaluate emerging technologies and identify opportunities for innovation.
• Collaborate with Engineering and Product teams to validate new concepts and technology approaches.
• Work closely with strategic technology partners including semiconductor suppliers, cloud providers, middleware vendors, AI platform providers, and Tier-1 suppliers.
• Support partnership evaluations and ecosystem integration activities.
• Define technical collaboration models that enable scalable growth.
• Identify reusable platform capabilities and software building blocks.
• Help shape future Bose software and platform strategies.
• Ensure customer solutions contribute to long-term platform scalability.
• Support definition of APIs, SDKs, integration frameworks, and deployment models.

Benefits

• bonus programs
• comprehensive health and welfare benefits
• a 401(k) plan
• exclusive perks designed to support your wellbeing
• a generous employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior