Part-Time Customer Service (Evenings/Weekends)

Scheels•Sioux Falls, SD

3d•Onsite

About The Position

Scheels is seeking a Part-Time Customer Service Associate to join their team, focusing on evening and weekend shifts. As an employee-owner, you will be expected to contribute to a culture that prioritizes delivering a personalized customer experience, maintaining a team-first mentality, embracing change and learning, taking pride in your work, and upholding honesty and integrity. The role involves engaging with customers, processing transactions accurately, promoting store services, and assisting with various customer service tasks.

Requirements

High school diploma or general education degree (GED)
1+ years of cashiering experience or training, or equivalent combination of education and experience
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
Follow all safety procedures and perform job duties in a fashion that minimizes the risk of injury

Responsibilities

Greet all customers with a smile when entering and exiting the store
Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
Treat merchandise with care, and bag purchases carefully and efficiently
Promote the Scheels Visa card and clearly explain all benefits
End each transaction by saying “thank you” to every customer
Operate the register system, follow all cash handling policies, and be knowledgeable in store products and policies as they pertain to customer service
Resolving problems that involve several variables in standardized processes
Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
Maintain an awareness of in-store events and promotions
Complete Customer Service projects and delegate to other cashiers when needed
Assist in the training of new Customer Service Associates and Cashiers
Assist with all other duties as assigned
Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays