Customer Service- Part Time

Trax Farm Market • Finleyville, PA

15h • Onsite

About The Position

We are looking for someone to join our family business to help us ensure that our customers receive the best care and experience. This position is part-time, up to 24 hours per week, with weekend days required. The general description includes being a great talker and listener with excellent communication and listening skills, ensuring customer satisfaction, being a multi-tasker and quick thinker, a team player, and able to work with distractions. This position requires the ability to multi-task, such as answering phones, directing calls, operating a cash register, and processing gift cards and returns.

Requirements

• Excellent communication and listening skills (in person and on phone)
• Ability to multi-task
• Ability to work with distractions
• Ability to stand for 8+ hours
• Ability to sit, kneel, twist, turn, reach over head
• Ability to lift a minimum of 30 lbs.
• Ability to withstand varying temperatures and humidity
• Proper telephone etiquette
• Basic math/money handling skills
• Computer knowledge/experience with POS
• Retail Customer Service Experience
• Minimum of HS Diploma/GED

Responsibilities

• Ensure customer satisfaction
• Answer phones
• Direct calls
• Operate a cash register
• Process gift cards
• Process returns
• Resolve customer issues in a professional manner

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees