Customer Service, Whse & Distribution Ops
About The Position
The Customer Service, Warehouse & Distribution Operations role is responsible for ensuring RIM’s customers are handled effectively from start to finish. This includes activities such as quoting, shipment booking, invoicing, and problem solving for customers. Provides inventory management and receiving support. RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Warehouse Services representatives are expected to be ready to assist the customer with whatever their needs are and ensure they have an outstanding experience. At a minimum, individuals hired into this role are expected to be fully capable in at least two of the areas defined below; with the understanding that they are expected to achieve certification in the remaining service areas over a defined period of time.
Requirements
- Fully capable in at least two of the defined service areas
- Expected to achieve certification in the remaining service areas over a defined period of time
Responsibilities
- Quoting
- Shipment booking
- Invoicing
- Problem solving for customers
- Inventory management
- Receiving support
Benefits
- Medical
- Dental
- Vision
- 401(k) Plan
- Health Savings Account
- Transportation Savings Account
- Short Term Disability
- Voluntary Critical Illness & Accident Insurance
- Wellness Benefits
- Paid Time Off
- Cultural Heritage Day
- Volunteer Time Off
- Life Insurance & AD&D
- Long Term Disability
- Recognition Program
- Employee Assistance Program
- Employee Resource Group/s
- 401(k) Discretionary Company Matching Contribution
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
