Customer Service Technician (Part-Time) - Charlottesville CSC 02640
About The Position
Virginia’s Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Part-Time (Wage) Customer Service Technician at the Charlottesville Customer Service Center (CSC). Training will be provided to ensure your success. We want to talk with you if you possess vital customer service and problem-solving skills, are willing to learn, and want a career with growth opportunities. This wage position is limited to working no more than 1,500 hours per agency during the 12 months of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12 months. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, the DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and nonprofit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Requirements
- Customer service experience working in a fast-paced environment.
- Experience using a personal computer or other automated systems.
- Excellent oral and written communication skills.
- Experience working on a team.
- Flexibility to work M-F and Saturday.
- Strong organizational, time management, problem-solving, and multitasking skills.
- Must have attention to detail, accuracy and complete assignments on time.
- Must have a driving record with a point balance of less than six demerit points and no major convictions.
- Experience working in a team or group environment.
- Can lift 10 – 25 pounds.
Nice To Haves
- Prior relevant DMV work experience may increase the wage rate.
Responsibilities
- Communicating policies, procedures, and regulations
- Issuing IDs
- Processing applications
- Administering vision, driver, and in-car road tests
- Processing diverse vehicle registrations, titling, tax and fee collection, and other DMV-related services
Benefits
- This wage position offers no state benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
