Customer Service Team Member
About The Position
DeLallo Italian Marketplace is excited to announce the grand opening of our new Made-to-Order Department, and we are looking for friendly, energetic, customer-focused Made-to-Order Sales Associates to join our team. This is a great opportunity for someone who enjoys working with people, talking about great food, and helping customers select fresh, high-quality Italian marketplace items in a fast-paced, customer-facing environment. Made-to-Order Sales Associates will work in our new made-to-order area, assisting customers with menu selections, answering questions, taking orders, helping present products, and creating a welcoming customer experience. The ideal candidate is outgoing, dependable, professional, and comfortable engaging with customers. This position is a great fit for someone who enjoys food, customer service, sales, and being part of a new and exciting department.
Requirements
- Friendly, outgoing, and customer-focused personality
- Strong communication skills
- Ability to talk with customers and make helpful product recommendations
- Dependable, punctual, and willing to learn
- Ability to work in a fast-paced environment
- Strong attention to detail when taking and communicating orders
- Interest in Italian foods, specialty foods, and high-quality customer service
- Ability to stand, walk, bend, and remain active throughout the shift
- Ability to follow food safety and sanitation procedures
- Weekend availability is required
Nice To Haves
- Previous customer service, retail, grocery, food service, restaurant, deli, bakery, or sales experience is helpful but not required
Responsibilities
- Greet customers in a friendly, professional, and welcoming manner
- Assist customers with made-to-order menu selections and product questions
- Take customer orders accurately and communicate order details clearly
- Provide excellent customer service in a fast-paced food service environment
- Use product knowledge to recommend items and help customers make selections
- Help maintain clean, attractive, and well-stocked service areas
- Package, label, and present made-to-order items according to department standards
- Support the made-to-order team during busy periods
- Follow food safety, sanitation, and company procedures
- Maintain a clean, safe, and organized work area
- Communicate customer needs, product questions, or service concerns to management
- Support grocery, kitchen, deli, bakery, and marketplace departments as needed
Benefits
- Major holidays are off with pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
