Bilingual Multi-Location Customer Service Specialist (Spanish)
About The Position
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. This is a part time position The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #4507 Liberty RD S, Salem, OR 97302 The pay is $19.50 per hour Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Requirements
- Bilingual (Spanish) skills are required.
- Ability to work at stores within a 15-mile radius of Store #4507 Liberty RD S, Salem, OR 97302.
- Criminal history review is necessary.
Responsibilities
- Work closely with wholesale and retail customers to determine their needs.
- Answer customer questions about Sherwin-Williams products.
- Recommend the right solutions to customers.
- Promptly resolve any customer concerns.
- Ensure maximum client satisfaction.
- Stay up-to-date with product features.
- Maintain the high quality and visual standards of the products and store.
- Achieve excellent customer service.
- Consistently meet the store’s sales goals.
Benefits
- Rewards, benefits and flexibility to enhance health and well-being.
- Opportunities to learn, develop new skills and grow contribution.
- Inclusive team and commitment to communities.
- Retirement benefits.
- Health care benefits.
- Total well-being benefits.
- Daily commute benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
