PT Customer Service Specialist

German American BancorpTell City, IN
Onsite

About The Position

As a part-time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

Requirements

  • Maintain confidentiality.
  • Listen closely to understand.
  • Identify opportunities to better serve the customer.
  • Build and strengthen long-lasting relationships.
  • Saturday availability is required.

Nice To Haves

  • Bilingual/Multilingual
  • Customer Service experience
  • Cash-handling experience

Responsibilities

  • Work face-to-face with clients in the branch location.
  • Manage a cash drawer.
  • Assist clients and team members.
  • Uncover client needs.
  • Educate clients on German American products and services.
  • Help clients by verifying account information and performing loan and deposit transactions.
  • Guide clients by engaging in friendly, meaningful conversations.

Benefits

  • Paid Time Off
  • Education assistance program
  • Paid family bonding leave
  • Service awards
  • Financial benefits including 401(k), stock purchase plan, loan discounts and more
  • National and local discounts on everything from computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted bank services
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