Customer Service Specialist (Bilingual English/Armenian Highly Preferred)

Child Care Resource Center•San Bernardino, CA

8d•Onsite

About The Position

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing! We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Requirements

Minimum high school diploma or equivalent
One year of customer service experience
Ability to work non-traditional work schedules, which may include evenings
Background check required
Live Scan Clearance / DOJ Fingerprinting
Health Clearance
MVR / DMV clearance in accordance with CCRC’s liability insurance provisions
Child Development Permit
CPR / Pediatric CPR certification
Federal Debarment Checks

Nice To Haves

Bilingual English/Armenian Highly Preferred

Responsibilities

Provide customer service and support to parents, providers, and other interested parties
Document and Data Management
Clerical and Administrative Support

Benefits

Medical
Dental
Vision
Voluntary Life Insurance
Basic Life Insurance
Long Term Disability paid for by CCRC
Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
Opportunities for learning and professional development, including education reimbursement
Employee Assistance and Wellness Programs
501(c) (3) designation-You can apply for Public Service Loan Forgiveness!