Customer Service Specialist - 98404 - Globe Life AIL
About The Position
Join our team as a Customer Service Specialist in Tacoma, WA—help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Requirements
- Excellent communication & listening skills
- Self-motivated, adaptable, and reliable
- Positive attitude and willingness to learn
- Comfortable working in a remote environment
- No experience required
Responsibilities
- Provide outstanding customer service via phone, video, and email
- Assist clients with benefits enrollment and account questions
- Handle confidential information with professionalism
- Resolve client issues and follow up promptly
- Maintain accurate records and documentation
Benefits
- Weekly pay
- Performance bonuses
- Flexible schedule
- Work from home
- Full training provided
- Career advancement opportunities
- Team trips, contests, and events
- Supportive and positive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
