Customer Service Specialist
RiverStone Group, Inc.•Moline, IL
•$18 - $23•Onsite
About The Position
RiverStone Group is seeking a Customer Service Specialist for their Building Materials location in Moline, IL. This full-time position will provide friendly, fast, and efficient service to business and residential customers. The role is a rewarding opportunity with a team that values contributions, and it is a great time to join RiverStone Group.
Requirements
- Excellent communication skills and attention to detail.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Strong math and organizational skills to process orders efficiently.
- Ability to multitask and thrive in a fast-paced environment.
- Great attendance and a positive attitude!
Responsibilities
- Provide friendly, fast, and efficient service to customers in person, by phone, and via email.
- Accurately process transactions, refunds, returns, and exchanges.
- Communicate proactively with customers and vendors via email to ensure seamless project coordination and follow-ups.
- Maintain an organized and welcoming showroom that showcases our product offerings.
- Manage inventory levels and reorder products as needed.
- Collaborate with team members to ensure a smooth flow of daily operations.
- Organize daily cash flow records and process invoices efficiently.
- Support additional tasks and responsibilities as needed to assist the team and business operations.
Benefits
- Health, Dental and Vision insurance with Flex Spending Account
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- 401k with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
