Customer Service - Part-Time / San Antonio

Barkaritaville Pet Resort•San Antonio, TX

3d•$15 - $17•Onsite

About The Position

Barkaritaville Pet Resort of San Antonio, TX is looking to hire a Part-Time Customer Service Specialist to provide 5-star service that gets people talking and tails wagging. This position starts at $16.00/hr, depending on experience. Part-Time positions will also be eligible for company-sponsored employee benefits including 401K, continuing education, tips and discounts on products and services! Barkaritaville Pet Resort is a full-service, state-of-the-art, pet resort in San Antonio, TX which was created and designed to provide a stress-free, home-like, and fun environment for pets. We offer lodging, grooming, daycare, and training. We are locally owned and managed with 25+ years of experience in the pet industry. Whether for a day or a whole vacation, each pet's stay is tailored to their needs and preferences. To serve our clients in this way, our team has to be the best. Our staff is upbeat and happy, professionally dressed, and knows what's expected of them. We all participate in continuing education to keep our skill set fresh and up-to-date. There's a special "way" we do everything. And we reward our employees for all this great work that they do.

Requirements

High school diploma or equivalent
Customer service Experience 3+years
Ability to multi-task well
Handle fast paced environment
Phone skills
Computer literacy with ability to use in-house software, Microsoft Office
Ability to learn and remember information accurately
Ability to handle animals in a humane and gentle manner at all times
Passion for people and pets
Positive, can-do attitude
Team player
Reliable, dependable, and punctual
Excellent communication skills
Highly organized and able to prioritize tasks effectively

Nice To Haves

Previous experience at a pet resort or similar environment is a plus but not necessarily required.

Responsibilities

Provide quality and efficient customer service to each and every client--both two-legged and four-legged.
Serve as the first point of contact for most of our services, establishing trust with both current and future clients.
Take reservations, answer questions, and resolve concerns both in person and over the phone.
Greet clients warmly, listen carefully, and ensure that each pet parent's instructions and needs are addressed.
Handle client billing and daily cash reports with attention to detail and accuracy.
Assist with all aspects of pet care as needed.