Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams•Clarkston, MI

35d•Onsite

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. This is a bilingual English and Spanish role!! The individual selected for this role will be expected to work at stores #1459, #1771, and #1811 located at #1459 - 7066 SASHABAW RD, CLARKSTON MI 48348 4736 #1771 - 4913 S BALDWIN RD, LAKE ORION MI 48359 2118 #1811 - 1158 S LAPEER RD, LAKE ORION MI 48360 1430

Requirements

Bilingual English and Spanish skills required.
Ability to work at multiple store locations: #1459 (Clarkston, MI), #1771 (Lake Orion, MI), and #1811 (Lake Orion, MI).
Willingness to undergo a criminal history review.
Access to cash, payment methods, electronic equipment, personal information, and store merchandise may be supervised or unsupervised.