Customer Service Specialist
Access Supports•New Rochelle, NY
•Onsite
About The Position
In this role you will be customer focused, able to multi-task in a high volume community counseling center. You will be responsible for registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments. Additionally, you will be answering phones, directing calls and taking messages, scanning to electronic healthcare record, copying, filing, and archiving charts, and submitting emails. Perform other duties as assigned.
Requirements
- Minimum 1 year in a clerical support role
- Computer skills (Microsoft Word, Excel, Outlook)
- Experience working with electronic health records
- Excellent communication skills
- Excellent customer service skills
- Excellent organizational skills
Nice To Haves
- Bilingual English and Spanish speaking
Responsibilities
- Registering new clients for services
- Verifying insurance information
- Collecting co-pays
- Scheduling appointments
- Answering phones
- Directing calls
- Taking messages
- Scanning to electronic healthcare record
- Copying
- Filing
- Archiving charts
- Submitting emails
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
