Customer Service Specialist

United Medical Inc.•Virginia Beach, VA

4d•$17 - $20•Onsite

About The Position

The Customer Service Specialist is responsible for assisting with the administration of all incoming referrals, orders for delivery, and pick up. The specialist will record and enter patient demographics, emergency contact information, physician information, and diagnosis.

Requirements

2+ years of experience providing customer service, preferred experience speaking with patients & therapists
Ability to effectively communicate, orally and in writing, with the public and with employees to exchange and clarify information
Ability to identify and resolve problems in a timely manner while analyzing the information and data
Flexibility to adapt in a fast-paced environment that is constantly evolving
Ability to multitask and meet deadlines
Proficient computer skills and ability to navigate Microsoft office, internal computer systems, insurance portals, and process payments
Excellent organizational and time management skills with the ability to prioritize task as needed
Posses a high level of attention to detail when typing and entering information into systems and databases
Role requires use of frequent basic math skills
Developing and maintaining good relationships with co-workers and managers as a TEAM player.
Maintaining open lines of communication with others.