Customer Service Specialist

TEKsystemsWhitpain Township, PA
Onsite

About The Position

Customer Service Representative to support a specific program for health benefits enrollment. This is a Contract to Hire position based out of Blue Bell, PA. This is a fully onsite position in Blue Bell, PA.

Requirements

  • Work through multiple computer programs related to customer/patient information
  • Navigate through CRM systems, outlook and phone effectively

Nice To Haves

  • Provide customer service with patience and empathy

Responsibilities

  • Take inbound and outbound calls regarding health benefits services
  • Help customers in a professional and courteous matter
  • Work through multiple computer programs related to customer/patient information
  • Provide customer service with patience and empathy
  • Navigate through CRM systems, outlook and phone effectively

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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