Customer Service Specialist
About The Position
Positive, motivated, ready to make a difference and “just a job” is just not enough for you?!? You love interacting with people, are prepared to learn and want a Career! You have great communication skills and you want to be rewarded for what you bring to the table! We are looking for YOU. Handyman Connection of Matthews is growing and we are searching for the perfect person for our full-time Sales Customer Service Representative position. This is not a job, it is a career, one where you get to grow and advance in a positive workplace. We offer some attractive extras too!! What we offer: We offer training and your own personal coach as you learn the role Paid vacation time that begins to accumulate after just 90 days. Paid time off above and beyond vacation time Quarterly Performance Bonus Family corporate culture Opportunities to grow within the company Best technicians in the business 90 day Performance Evaluation with potential for pay increases Your own mentor/coach to help develop your skills The Position: You will receive incoming calls and make outbound calls. All day long! You will schedule everything from on-site estimating appointments to phone appointments You will offer our customers personalized products, services and solutions. You will get to know the home repair and remodeling business like the back of your hand. You will be working in a fast-paced environment so bring your roller skates! You will follow up on estimates, quotes, and membership agreements You will greet customers at our reception desk
Requirements
- Love being part of a team
- Always put the customer first
- Adapt to different work conditions
- Know your way around a computer
- Patiently and pleasantly persistent
- Customer Service is your superpower!
Responsibilities
- Receive incoming calls and make outbound calls
- Schedule on-site estimating appointments and phone appointments
- Offer customers personalized products, services, and solutions
- Follow up on estimates, quotes, and membership agreements
- Greet customers at the reception desk
Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- Paid vacation time that begins to accumulate after just 90 days
- Paid time off above and beyond vacation time
- Quarterly Performance Bonus
- Opportunities to grow within the company
- 90 day Performance Evaluation with potential for pay increases
- Your own mentor/coach to help develop your skills
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
